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Complaints

In the unlikely event you have a complaint with our website or service we would love to hear from you. Your feedback will allow us to make impactful changes to help our users. Your application details is transferred by a secure connection to the lender.

We offer an online journey with the aim to provide you a fast affection solution in finding a Guarantor Loan. Any concerns you may have please communicate them as quickly as possible by email [email protected].

We aim to reply to your concern within 24 hours (Monday to Friday) and if necessary we will make you aware the need to communicate to the lender or partner before doing so.

The Financial Ombudsman, details can be found online, www.financial-ombudsman.org.uk alternatively by phone 0845 080 1800 or my postal service.

Financial Ombudsman Service
Exchange Tower
London
E14 9SR

"Very smooth process to get loan approved and money in the bank"

© 2024 masaloans.com All rights reserved. Cobain Digital Ltd is a registered company in England and Wales Company Number 08954504. Cobain Digital Ltd is regulated as a broker, and not a lender. MASA LOANS is a trading style of Cobain Digital Ltd which is authorised and regulated by the Financial Conduct Authority Permission Number 713027.

ICO Organisation name: Cobain Media. ICO Registration Reference: ZA132396

MASALoans.com acts as a Broker, not a Lender. To operate this service we act as the conduit between the applicant and the lender. For a completed application we receive commissions from the lender, or 3rd party we refer you to. To apply for a Guarantor loan though MASALoans.com you must be a UK resident and have a suitable guarantor.

Loans are subject to status and affordability. Consolidating debts may increase the term and the total amount payable. Before entering into any credit agreement please make sure you can afford the monthly repayments. We recommend that you seek independent advice if you are unsure of any of the terms of our agreement. Late repayments can cause you serious money problems. For help go to www.moneyadviceservice.org.uk

Minimum period for repayment: 12 months | Maximum period for repayment: 60 months | Minimum APR 49.8% | Maximum APR 49.9%. Representative example: Amount of credit £3,250 for 36 months. Interest (fixed at 41.16%): £2,464.57. Total amount payable of £5,714.67. Representative 49.9% APR (Variable). 36 repayments of: £158.57.